Audi launches multi-provider EV charging service

Audi has launched a new E-Tron Charging Service for owners of plug-in models.

The service will allow drivers to plug and pay at a variety of charging points, using a variety of networks, using one RFID card.

This negates the need for multiple subscriptions, apps and accounts. Audi calls it “the convenience of consolidation”.

The e-tron Charging Service is available to Audi drivers, giving access to more than a third of the UK’s EV charging network.

Key to the new service is an RFID card that unlocks access to network of charge points operated by 18 companies in the UK – including IONITY, Pod Point, Source London and Instavolt – as well as two fixed tariffs and free roaming abroad.

“The general perception of EV charging is that it is confusing and inconvenient, and we want to help to gradually dispel that belief,” said Andrew Doyle, Director of Audi UK. “We are now removing another layer of complexity for our EV owners by streamlining the end-to-end process, from charging activation to invoicing, with this new service.”

Two tariffs are available. The city tariff costs £4.95 per moenth and is aimed at those with plug-in hybrid vehicles. Charging costs £0.30 per kWh for AC charging and £0.39 for DC fast charging.

When charging at a Source London AC point, 7.4kW charging is priced at £0.08 per minute, while 22KW costs £0.14 per minute.

Users who charge more frequently on the road and require the fastest range replenishment times possible, or those who often travel on the continent, can instead opt for the Transit tariff at £16.95 per month.

It includes the high-powered IONITY network, providing an 80% recharge in as little as 30 minutes at a flat rate of just £0.28 per kWh. This represents a saving of more than 60% over the standard IONITY tariff.

The Transit tariff is free for the first 12 months. Pricing at other AC and DC stations (including Source London) remains the same as the City tariff.

Starting a charge is as simple as holding the card up to a charge point for authorisation.

Alternatively, the myAudi app can also be used to activate certain stations when required, and has a built-in feature to locate charging units that are part of the e-tron Charging Service’s network coverage.

While on the move, the in-car MMI navigation system identifies eligible AC and DC stations across the country.